For businesses whose E-commerce platform is built with BigCommerce, Workato provides integration with crucial business solutions such as cloud ERPs and CRMs. Workato provides integrations for BigCommerce with widely used cloud ERP systems such as Oracle NetSuite, and SAP.
Workato Features for BigCommerce
Track Orders End-to-End
Keeping track of customers’ orders becomes a whole lot easier with Workato’s integration for BigCommerce, which includes integrators for synchronisation with cloud ERP systems such as Oracle NetSuite and other CRM systems. With this, when a customer changes their order in your front-end E-commerce BigCommerce platform, your ERP and CRM systems get updated too.
Ensure Customer Loyalty
The ability to command customer loyalty is one of the main criteria that drives the success of E-commerce businesses. Workato helps you integrate BigCommerce with other marketing automation platforms (MAP) such as Marketo and Hubspot. This helps drive repeat business such as upsells, cross sells, repurchases and subscription orders.
Get Unprecedented Visibility
of Your Customers
The omnichannel retail strategy is emerging as one of the most effective models for the retail industry. As the race begins for businesses to offer seamless experience to customers, it would greatly help if companies are equipped with total visibility of their business processes. By integrating BigCommerce with your cloud ERP system such as Oracle NetSuite, you get an unprecedented, real-time view of your customers which allows you to make strategic decisions on the fly.
Provide Swift Customer Service
The automation of some components in customer support has greatly enhanced the delivery of this service in the digital age. To benefit fully from this, you can integrate BigCommerce with platforms such as Zendesk and ServiceNow.
Workato benefits for BigCommerce
Integrate disparate systems
Get unprecedented, real-time view of customers
Respond quickly to changing consumer demands
Unlock new insights
Enable automation on scale
Do Everything in One Place
Customise your BigCommerce integration
Give your business the extra edge and enable automation with Workato’s BigCommerce integration.
BigCommerce integration is available for over 1000 apps
Instantly connect BigCommerce with thousands of applications – cutting across various departments including sales, marketing, finance and many more – using Workato.
Why Choose PointStar?
PointStar Consulting is a leading cloud services provider in the Asia Pacific region. As a Workato Gold Partner, PointStar Consulting has helped companies in Singapore to seamlessly integrate different solutions and automate workflows across their organisation. In addition to being Workato’s Gold partner, PointStar Consulting is also a 5 Star Oracle NetSuite Partner and has a regional presence in Singapore, Indonesia and Malaysia.