Oracle NetSuite
Services Resource Planning

Support a Complete Services Lifecycle From Bid To Bill

Oracle NetSuite Services Resource Planning (SRP) provides a comprehensive, end-to-end SRP solution that supports an entire services business. From Customer Relationship Management (CRM) and Professional Services Automation (PSA), to accounting/Enterprise Resource Planning (ERP), Oracle NetSuite SRP supports the complete bid-to-bill lifecycle with a powerful Software-as-a-Service (SaaS) suite.

Key Benefits

• Streamline operations and drive profitability by optimizing the entire services business lifecycle.
• Faster project completion, better resource utilization, more accurate and efficient invoices.
• Increase visibility across your business, including forecasts, resources, projects and KPIs.
• Support the way your services teams work and enable productivity with any time, anywhere web and mobile access.
• Gain real-time, global business management and financial consolidation.

Key Features

• Customer service and support management to reduce attrition and decrease customer care costs.
• Case and issue management to automate assignment, management and escalation.
• CRM analytics and reporting for a single, pervasive view of customer information.
• Integrated quote and order management that flows seamlessly to the finance system for processing.
• Advanced sales force and marketing automation to drive sales performance, lead generation, nurturing and management.
• Anytime, anywhere mobile access.

NetSuite SRP enables you to finish contracts faster, produce invoices more reliably and consistently, and shorten accounts receivable times, resulting in improved cash flow and revenue leakage.

With NetSuite SRP, you can fully monitor your business in real-time, from the moment a new opportunity is found through project execution, invoicing, and sales identification, all while avoiding double entry and expensive system and deployment management overhead.

Why Choose PointStar Consulting

PointStar Consulting is an award-winning Oracle NetSuite solutions provider in the Asian region with over 14 years of experience implementing cloud ERP projects and other cloud solutions that help businesses realise the benefits of workflow automation. Headquartered in Singapore, PointStar Consulting has since rapidly grown to become the leading Oracle NetSuite Partner in Singapore, Malaysia, Indonesia, Vietnam and the wider ASEAN region. We also have a strong presence in the Asia Pacific region, counting as client companies from Japan, China, Taiwan, and South Korea.

For most companies, implementing a cloud enterprise resource planning (ERP) system may be their first digital transformation initiative. One common riddle concerns the decision of whether to work directly with a solutions provider such as Oracle NetSuite or to work with a partner like PointStar Consulting. Here are 4 things to consider when working with Oracle NetSuite direct vs partner.

 

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