Support a Complete Services Lifecycle From Bid To Bill
Oracle NetSuite Services Resource Planning (SRP) provides a comprehensive, end-to-end SRP solution that supports an entire services business. From Customer Relationship Management (CRM) and Professional Services Automation (PSA), to accounting/Enterprise Resource Planning (ERP), Oracle NetSuite SRP supports the complete bid-to-bill lifecycle with a powerful Software-as-a-Service (SaaS) suite.
• Streamline operations and drive profitability by optimizing the entire services business lifecycle.
• Faster project completion, better resource utilization, more accurate and efficient invoices.
• Increase visibility across your business, including forecasts, resources, projects and KPIs.
• Support the way your services teams work and enable productivity with anytime, anywhere web and mobile access.
• Gain real-time, global business management and financial consolidation.
• Customer service and support management to reduce attrition and decrease customer care costs.
• Case and issue management to automate assignment, management and escalation.
• CRM analytics and reporting for a single, pervasive view of customer information.
• Integrated quote and order management that flows seamlessly to the finance system for processing.
• Advanced sales force and marketing automation to drive sales performance, lead generation, nurturing and management.
• Anytime, anywhere mobile access.
NetSuite SRP enables you to finish contracts faster, produce invoices more reliably and consistently, and shorten accounts receivable times, resulting in improved cash flow and revenue leakage.
With NetSuite SRP, you can fully monitor your business in real-time, from the moment a new opportunity is found through project execution, invoicing, and sales identification, all while avoiding double entry and expensive system and deployment management overhead.