For businesses in the digital age, especially those in the E-commerce sector, delivering a holistic omnichannel shopping experience is of ultimate importance. To help your E-commerce business get an unprecedented view of your customers, Workato provides integrations for Shopify with widely used cloud ERP systems such as Oracle NetSuite, Microsoft Dynamic and SAP.
Workato Features for Shopify
Track Orders End-to-End
Workato’s integration helps you create a new order in your cloud ERP or CRM systems such as Oracle NetSuite or SAP everytime an order is created in Shopify. With this, when a customer changes their order in your front-end E-commerce Shopify platform, your ERP and CRM systems get updated too.
Ensure Customer Loyalty
With Workato, you can integrate Shopify with other marketing automation platforms (MAP) such as Marketo and Hubspot. This helps drive repeat business such as upsells, cross sells, repurchases and subscription orders.
Get Unprecedented Visibility of Your Customers
For E-commerce businesses to thrive, having an unprecedented, real-time view of your customers is of paramount importance. By integrating Shopify with your cloud ERP system such as Oracle NetSuite, you get an unprecedented, real-time view of your customers which allows you to make strategic decisions on the fly.
Provide Swift Customer Service
The automation of some components in customer support has greatly enhanced the delivery of this service in the digital age. To benefit fully from this, you can integrate Shopify with platforms such as Zendesk and ServiceNow.
Workato benefits for Shopify
Integrate disparate systems
Get unprecedented, real-time view of customers
Respond quickly to changing consumer demands
Unlock new insights
Enable automation on scale
Do everything in one place
Customise your Shopify integration
Give your business the extra edge and enable automation with Workato’s Shopify integration.
Shopify Integration is available for over 1000 apps
Instantly connect Shopify with thousands of applications – cutting across various departments including sales, marketing, finance and many more – using Workato.