Generative AI: The New Frontier in iPaaS World
As enterprises adopt more software-as-a-service (SaaS) apps and rely on expanding ecosystems of technologies, seamless integrations are crucial for efficiency and scale.
The integration as a platform (iPaaS) model allows businesses to connect disparate applications and automate workflows across systems.
Leading iPaaS solutions like Workato already provide robust integration capabilities for linking systems, mapping data, and building complex automation with simple visual interfaces. However, the latest wave of generative artificial intelligence (AI) models like ChatGPT promises to dramatically expand low-code / no-code (LCNC) integration possibilities.
With natural language processing capabilities, generative AI can understand context and instructions to write its own logic. This can enable AI-assisted integration that requires far less technical expertise. An end user can create integrations between apps by simply describing the desired workflow in plain, layman’s language. The AI will translate descriptions into executable scripts and steps to connect systems.
AI can also automatically build mappings and transformations between data schemas. For example, a user could ask AI to create a data mapping between the customer fields in a customer relationship management (CRM) tool like Salesforce and the corresponding customer fields in a cloud enterprise resource planning (ERP) system like Oracle NetSuite. AI will generate the field mappings. This self-service ability to map between schemas as needed can create huge time savings.
Additionally, generative AI promises to bring more intelligence into integration workflow design. It can suggest new connectors that may be relevant based on analysing usage patterns. Or it can recommend additional apps and services to link into existing flows to automate processes fully.
The possibilities that generative AI can unleash in tandem with iPaaS solutions are only just beginning. Below, we look at three features and benefits that will come when generative AI is incorporated into an iPaaS platform such as Workato:
Build Integrations in Plain Language
Generative AI can enable users of platforms like Workato to build their recipes by specifying their conditions in plain language.
Automatic Data Schema Mapping
Generative AI capability will create a user’s desired mapping between data models and remove the need for manual field mapping creation.
Intelligent Connector Suggestions
Generative AI can analyse an organisation’s usage pattern and recommend relevant new connectors, enabling you to integrate more of your stacks and automate more workflows.
In a Nutshell
As iPaaS solutions look to make integration more accessible to business users, generative AI is the next evolution. With AI-powered enhancements, solutions like Workato can expand their audiences beyond technical roles while enabling enterprise-grade integrations between critical business systems.
The future of digitally transformed organisations will be written with AI-human collaboration. Generative AI promises to rewrite the rules for systems integration to help businesses quickly adapt and compete.
